What Data We Collect and Why
When you open an account on fv7, we collect the information you provide during registration — your name, email address and mobile number. When you complete a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference, amount and timestamp linked to your
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account wallet. We do not store your full mobile banking PIN or wallet credentials; those remain with your payment provider. If you contact support, we keep a record of that conversation to help resolve follow-up queries. We also collect basic device and browser data — the
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type of phone or browser you used, your IP address and session duration — to detect unusual login patterns and keep your account secure. Cookies help us remember your session so you do not have to log in again on the same device. We do not
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sell your personal data to third parties. Data is shared only where required by law, or with payment processors that handle your bKash, Nagad or Rocket transaction. Your data is retained while your account is active and for a period afterward as required under applicable regulations.
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Eligibility to use fv7 and the scope of data processing depends on your local law and the eligible regions in which we operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.